Privacy Policy
At Pocket Plaza, your privacy and trust are paramount. This policy outlines how we collect, use, safeguard, and respect your personal information when you visit or make a purchase from pocketplazabd.com.
1. Information We Collect
When you interact with Pocket Plaza, browse our catalog, or place an order, we may collect your contact details (name, email address, phone number), delivery address, order history, and payment transaction identifiers.
2. How We Use Your Information
We use your personal information solely to fulfill orders, process payments, send automated tracking updates, provide concierge support, and optimize our storefront experience. We never sell your personal data to third-party advertisers.
3. Data Security & Storage
All customer records, addresses, and transaction tokens are protected using industry-standard AES-256 encryption at rest and TLS 1.3 in transit via secure Supabase PostgreSQL infrastructure.
4. Your Rights & Access
You have full control over your personal data. You may review, edit, or request complete deletion of your account and order history at any time by contacting concierge@pocketplaza.com.
Questions regarding our Privacy Policy?
Contact our Data Protection and Concierge team for any inquiries or data deletion requests.